| John Locke's List of Consultation Topics |
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| Training courses are developed to suit your companies needs. The following is a guide to what is available. Training is carried out, on or off company premises to suit requirements. |
Training Program - To enable companies to have their own training staff.
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- Investigate the Training Need
- Produce a Training Analysis
- Design a Training Course
- Produce Training Documents
- Train Company Staff
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Job Analysis - For all workplace environments
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- All staff in a department or area are
interviewed.
- All tasks involved are collated.
- The analysis will show graphically where
there are training needs.
- This will enable you to provide cover in the event of long
term illness or staff termination.
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Customer Care Survey - Ideal for Retail Establishments
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- An unannounced survey is undertaken to ensure the Customer
Care Policy is being carried out.
- A written report is issued highlighting good practices and
practices that could be improved
- Recommendations given.
- The survey is intended to be used as a training aid to improve
customer care.
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